Privacy policy

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Welcome to our Privacy Policy page. Your privacy is of utmost importance to us. This document explains what data we collect, how we use it, and your rights regarding your personal information when you visit our website or use our services.

What Data We Collect

We collect certain information in order to provide, maintain, and improve our services, as well as to comply with legal obligations. The data we collect includes but is not limited to:

Personal Identification Information: such as your name, email address, phone number, and mailing address when you provide this information voluntarily (e.g., through contact forms or account registration).
Technical Data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: information about how you use our website, pages visited, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies: to enhance your user experience and gather analytics.

How We Use Data

We use the collected data for the following purposes:

To provide and maintain our services and website functionality.
To respond to your inquiries and provide customer support.
To improve, personalize, and optimize our website and services.
To send you updates, marketing communications, and promotional materials (where you have opted in).
To monitor usage patterns, detect and prevent fraud or other unauthorized activities.
To comply with applicable legal obligations and enforce our terms and conditions.

Cookies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and provide anonymous statistics. Cookies are small files stored on your device that help us recognize returning visitors and remember your preferences.

You can choose to disable cookies through your browser settings; however, this may affect the website’s functionality and your user experience.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services for your convenience and informational purposes. Please be aware that these external sites have their own privacy policies, and we do not accept responsibility or liability for their content or practices.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is completely secure.

User Rights

You have several rights regarding the personal data we hold about you, including:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You may request correction of inaccurate or incomplete data.
Right to Erasure: You can ask for deletion of your personal data where applicable.
Right to Restrict Processing: You can request us to limit the processing of your data in certain circumstances.
Right to Object: You may object to the processing of your personal data for direct marketing or other legitimate interests.
Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact us at:

Email: help@gelinoe.com
Phone: +49 89 636-00
Address: Werner-von-Siemens-Strasse 1, 80333 Munich, Germany
Social (X): @Siemens

We reserve the right to update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.